Using proprietary software tools provides a mechanism to compete on quality and efficiency, rather than labor cost. Companies who all use the same software for their post work have no strategic advantage from one another. This leads to a requirement to off-shore work too get a competitive edge. The problem with off-shoring is communication and quality control.

Think of Texas as your way to off-shore labor while also knowing that the proprietary software we use gives us an added competitive advantage. When we see a problem that need to be solved, we are not at the mercy of a big package supplier, we code up the solutions ourselves in a jiffy.